Not satisfied with your order? Send it back within 30 days after order was placed. The first return on each order is free.
Please get in touch on our contact page on this website or via our Instagram page.
Apply for a refund if your package is indicated as "lost in transit" on its tracking details. If it eventually arrives later, you can keep it with no need to return it.
Apply for a refund if any items you ordered arrive damaged.
If your package isn't delivered within 30 days after shipment, you can apply for a refund. If it eventually arrives later, you can keep it with no need to return it.
In the event of customs clearance delays, inspections, strikes, as well as other governmental acts, the latest estimated delivery date and the commited refund date will be adjusted accordingly. The extension period will depend on the actual circumstances of the disruptions for the relevant order.